The Scents Shop Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.4
- Customer Service4.7
- Good Value4.9
- Return Policy4.3
- Price & Quality4.7
Recent Customer Reviews (15)
Elizabeth Knight
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Dalmace Huppé
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Tobias Kappel
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Ganelon Longpré
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Cody Prevost
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Libby Connor
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Sabrina Abendroth
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Patrick Kastner
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Kauan Dias
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Jeanne Infante
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The Scents Shop Pricing
perfumes and fragrances
£24.00 - £193.00
Acqua Di Gio Eau de Toilette Spray
from £69.00
Acqua di Gioia Eau de Parfum Spray
from £67.00
Alien Deodorant Spray for her
£29.00
ALLURE Eau de Parfum Spray
from £75.00
5th Avenue Eau de Parfum Spray
£58.00
ALLURE HOMME Aftershave Lotion
£60.00
ALLURE HOMME Deodorant Spray
£30.00
The Scents Shop Pros & Cons
Pros
1
Wide Range of Products: Offers a wide range of Spanish cleaning products and home fragrances.
2
Strong Customer Service: Known for excellent customer service, including allowing customers to sniff products before purchase.
3
Unique Incentives: Regularly releases new products and offers various incentives like mystery boxes and Fiver Friday deals.
4
Community Engagement: Has a large and active Facebook group with over 11,000 members.
5
Local Support: Built on trust and loyalty from the local community, winning the Heart of the Community award in 2022.
CONS
1
Limited Information on Shipping and Delivery: Specific details about shipping and delivery times are not provided in the available sources.
2
No Mention of Returns and Refunds Process: There is no information available on the returns and refunds process.
The Scents Shop Features and Benefits
Features
Captivating Perfume Collection
For Women: Elegant, feminine, and timeless perfumes ranging from delicate florals to bold, sensual scents. For Men: Sophisticated perfumes with bold, refined, and unforgettable scents, including fresh, crisp notes and deep, woody tones.
Featured Brands
Brands like Acqua Di Gio, Alien, and Allure are prominently featured, offering a variety of eau de toilette, eau de parfum, and deodorant sprays.
Affordable and Accessible
The shop aims to make mainstream and luxury fragrances affordable and accessible to all, showcasing over 700 brands.
Customer Service
The Fragrance Shop prides itself on delivering outstanding service, with over 240k 5-star reviews on feefo and recent rewards for excellent customer service.
Personalized Services
The shop offers personalized services such as gift wrapping, monogramming, and personalized ribbons to enhance the shopping experience.
Expert Advice
The shop provides genuinely impartial, expert advice to help customers find the perfect fragrance.
Convenient Shopping Options
Customers can shop in-store, online, or over the phone, ensuring a pleasurable experience.
VIP Rewards Program
The shop offers a VIP Rewards program where customers can unlock benefits and rewards by leveling up.
Fragrance Finder
The shop provides a fragrance finder service where experts recommend new fragrances based on a scent you already love.
Gift Cards and Bundles
The shop offers gift cards and bundles, making it easier to find the perfect gift or purchase multiple items together.
Click & Collect
Customers can enjoy free click & collect services, allowing them to pick up their purchases at their convenience.
App-Exclusive Offers
The shop’s app offers exclusive deals and updates on the latest perfume launches, ensuring customers never miss out on rewards.